Privacy Policy

This Privacy Policy explains how Evessora (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit evessora.shop, purchase our products, contact us, or otherwise use our services.

Please read this Privacy Policy carefully to understand how we handle your personal information and the choices available to you.

1. Personal Information We Collect

We may collect personal information when you:

  • Visit or browse our website

  • Place an order

  • Create an account

  • Subscribe to our emails or marketing communications

  • Contact our customer support team

  • Interact with our website or services

Depending on how you use our services, the information we collect may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order and transaction information

  • Account information

  • Customer support communications

  • IP address

  • Browser and device information

  • Website activity and usage information

We only collect information that is reasonably necessary to provide, operate, and improve our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Provide customer support

  • Communicate with you about your orders

  • Manage your account

  • Improve our website, products, and services

  • Detect and prevent fraud or security issues

  • Comply with legal and regulatory obligations

  • Send marketing communications where permitted

We may also use your information for other purposes where you have provided consent or where otherwise permitted by applicable law.

3. Legal Bases for Processing

Where applicable data protection law requires us to have a legal basis for processing your personal information, we may rely on:

Contract
When processing is necessary to fulfill an order or provide a service you have requested.

Legal Obligations
When we are required to process or retain information to comply with applicable laws.

Legitimate Interests
When processing is reasonably necessary to operate and improve our business, protect our services, prevent fraud, or support our customers, provided that those interests do not override your rights.

Consent
Where you have given us permission to process your information for a specific purpose, such as certain marketing activities.

Where we rely on your consent, you may withdraw it at any time.

4. Payment Information

When you make a purchase, your payment information is processed through our payment service providers.

Depending on the payment method you choose, payment-related information may include your billing details and other information required to complete the transaction.

Payment providers process your payment information according to their own privacy and security practices.

5. How We Share Personal Information

We may share your personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These may include:

  • Payment processors

  • Shipping and delivery providers

  • Ecommerce and website service providers

  • Customer support providers

  • Analytics providers

  • Marketing and advertising platforms

  • Fraud prevention and security providers

We may also disclose personal information when:

  • Required by law

  • Responding to a valid legal request

  • Protecting our rights, property, customers, or services

  • In connection with a merger, acquisition, sale, or other business transaction

We do not sell personal information solely for monetary payment.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember your preferences, understand how visitors use our services, and support analytics or marketing activities.

Some cookies are necessary for the website to function properly.

Other cookies or similar technologies may be used for analytics, personalization, or advertising, subject to your choices and applicable law.

You may be able to manage your preferences through the cookie settings available on our website or through your browser settings.

7. Marketing Communications

If you subscribe to our marketing communications, we may use your contact information to send you product updates, promotions, offers, and other relevant information.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.

Where permitted, we may also use information about how you interact with our emails, such as whether an email was opened or a link was clicked, to improve our communications.

8. Data Retention

We retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we keep information may depend on:

  • The type of information

  • The purpose for which it was collected

  • Contractual obligations

  • Legal, accounting, or tax requirements

  • Fraud prevention and security needs

When personal information is no longer required, we will delete, anonymize, or securely dispose of it where appropriate.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Request restriction of certain processing

  • Object to certain processing

  • Request portability of your personal information

  • Withdraw consent where processing is based on consent

These rights may be subject to certain legal limitations or exceptions.

To exercise any applicable privacy rights, please contact us using the information below.

11. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. International Data Transfers

Some of our service providers may process or store personal information in countries outside the country in which you live.

Where required by applicable law, we take appropriate measures designed to protect personal information when it is transferred internationally.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

Any updated version will be posted on this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company Name
TRUBY QUALITY LTD

Company Address
OFFICE SUITE 14C, 5/F.
3 HARDMAN SQUARE
MANCHESTER, ENGLAND
M3 3EB

Email
help@evessora.shop