Return & Refund Policy

Return Window
Returns are accepted within 14 days of delivery. Items must be unused, undamaged, and returned in their original packaging.

How to Return
Contact our Support Center before sending your item back. We’ll provide the return address and instructions.

Return Shipping
If the return is due to a damaged, defective, or incorrect item, Evessora will cover the return shipping cost. For other returns, the customer is responsible for return shipping.

Refunds
Once we receive and inspect your return, we’ll process your refund. You’ll receive an email confirmation when it has been approved. The time it takes for the refund to appear depends on your bank or payment provider.

Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact our Support Center and we’ll help arrange a replacement or refund.