Shipping & Delivery Policy
Order Processing
Orders are generally processed on the same business day they are placed.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing times may be longer during periods of high demand, promotions, or major holidays.
Shipping Time
Once your order has been processed, it will be shipped to the delivery address provided at checkout.
Estimated delivery time is generally:
5–10 business days
Delivery times may vary depending on product demand, destination, logistics, and customs clearance.
During high-demand periods such as Black Friday, Cyber Monday, Christmas, or other major sales events, delivery may take up to 3–4 weeks.
Tracking
All eligible shipments include a tracking number so you can follow the progress of your order.
Once your order has shipped, tracking information will be provided when available.
Shipping Delays
Although we work to deliver orders within the estimated timeframe, delays may occur due to:
-
High order volume
-
Carrier delays
-
Customs clearance
-
Local delivery conditions
-
Other circumstances outside our control
If an order is confirmed as lost or was not shipped, please contact our support team so we can review the order and determine the appropriate resolution.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your address, please contact us as soon as possible before your order is processed or shipped.
Once an order has been shipped, we may not be able to change the delivery address because delivery is handled by third-party carriers.
We are not responsible for orders that cannot be delivered due to an incorrect, incomplete, or outdated address provided by the customer.
Additional shipping costs caused by an incorrect address may be the responsibility of the customer.
Unclaimed Packages
If a delivery attempt is unsuccessful, the carrier may leave a notice or hold the package at a local collection point.
Customers are responsible for collecting the package within the timeframe provided by the carrier.
If an unclaimed package is returned to the sender, additional shipping charges may apply before the order can be shipped again.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, tariffs, or other fees imposed by the destination country.
These charges are not included in the product or shipping price unless otherwise stated.
The customer is responsible for any applicable customs duties, taxes, or import fees.
Customs processing may also affect the estimated delivery time.
Returns
Return shipping costs are the customer's responsibility unless the return is caused by an error on our part, such as receiving a damaged, defective, or incorrect item.
Please review our Return Policy for full return and refund requirements.
Product Branding
Our products are sold without third-party brand logos unless clearly stated on the product page.
Contact Us
If you have any questions about shipping, delivery, or tracking, please contact us:
Email: help@evessora.shop
Order Processing
Orders are generally processed on the same business day they are placed.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing times may be longer during periods of high demand, promotions, or major holidays.
Shipping Time
Once your order has been processed, it will be shipped to the delivery address provided at checkout.
Estimated delivery time is generally:
5–10 business days
Delivery times may vary depending on product demand, destination, logistics, and customs clearance.
During high-demand periods such as Black Friday, Cyber Monday, Christmas, or other major sales events, delivery may take up to 3–4 weeks.
Tracking
All eligible shipments include a tracking number so you can follow the progress of your order.
Once your order has shipped, tracking information will be provided when available.
Shipping Delays
Although we work to deliver orders within the estimated timeframe, delays may occur due to:
-
High order volume
-
Carrier delays
-
Customs clearance
-
Local delivery conditions
-
Other circumstances outside our control
If an order is confirmed as lost or was not shipped, please contact our support team so we can review the order and determine the appropriate resolution.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your address, please contact us as soon as possible before your order is processed or shipped.
Once an order has been shipped, we may not be able to change the delivery address because delivery is handled by third-party carriers.
We are not responsible for orders that cannot be delivered due to an incorrect, incomplete, or outdated address provided by the customer.
Additional shipping costs caused by an incorrect address may be the responsibility of the customer.
Unclaimed Packages
If a delivery attempt is unsuccessful, the carrier may leave a notice or hold the package at a local collection point.
Customers are responsible for collecting the package within the timeframe provided by the carrier.
If an unclaimed package is returned to the sender, additional shipping charges may apply before the order can be shipped again.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, tariffs, or other fees imposed by the destination country.
These charges are not included in the product or shipping price unless otherwise stated.
The customer is responsible for any applicable customs duties, taxes, or import fees.
Customs processing may also affect the estimated delivery time.
Returns
Return shipping costs are the customer's responsibility unless the return is caused by an error on our part, such as receiving a damaged, defective, or incorrect item.
Please review our Return Policy for full return and refund requirements.
Product Branding
Our products are sold without third-party brand logos unless clearly stated on the product page.
Contact Us
If you have any questions about shipping, delivery, or tracking, please contact us:
Email: help@evessora.shop